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Our Story

Building the Future of Business Automation

DockPlus AI Solutions was born from a simple observation: US small businesses are drowning in manual processes while AI technology sits underutilized. We bridge that gap, transforming complex AI capabilities into practical, revenue-generating solutions for SMBs and agencies.

Brazil & United States
50+ Companies Served

Our Mission

To democratize AI technology for businesses of all sizes, removing technical barriers and delivering automation solutions that create real, measurable impact. We believe every company deserves access to enterprise-grade AI without the enterprise-grade complexity.

Our Vision

A world where businesses focus on what they do best—serving customers, innovating, and growing—while AI handles the rest. We envision a future where automation is seamless, intelligent, and accessible to everyone.

Leadership

Meet the Founders

A partnership combining decades of business experience with cutting-edge technical expertise.

Thiago Do Carmo

Thiago Do Carmo

CEO & Founder

Milford, MA, USA

21+ years in the USA

Thiago brings over two decades of entrepreneurial experience in the United States. With an ecosystem of 6 active companies spanning technology, gastronomy, marketing, and organizational leadership, he embodies the intersection of business acumen and technological innovation. His journey is guided by faith, purpose, and a relentless pursuit of excellence. At DockPlus AI Solutions, Thiago leads the strategic vision, ensuring every solution we build creates real impact for our clients.

Companies

Don Carmo's Bakery - Gastronomy
Engage Ads Agency - Marketing
DockPlus AI - AI Solutions
NetQuality Solutions - IT Services
Dock Solutions - Business Solutions
Dock Lead - Leadership & Culture
Gustavo Karsten

Gustavo Karsten

CTO & Co-Founder

Florianópolis, SC, Brazil

DevOps & AI Specialist

Gustavo is a DevOps and AI Automation Specialist with a passion for turning complexity into elegant workflows. With expertise spanning 80+ technical skills, he architects and builds the robust infrastructure that powers our AI solutions. From Linux servers and Docker containers to RAG systems and custom LLMs, Gustavo ensures our clients receive enterprise-grade solutions that scale. His mantra: "Automate everything that can be automated, so humans can focus on what matters."

Technical Expertise

Infrastructure: Linux, Docker, Traefik, Nginx
AI/ML: RAG, LLMs, OpenAI, Claude
Databases: PostgreSQL, pgvector, Redis
Automation: n8n, Python, APIs
Monitoring: Zabbix, Prometheus, Grafana
Integration: GoHighLevel, Evolution API
What Drives Us

Our Values

The principles that guide every decision we make and every solution we build.

Faith & Purpose

We believe technology should serve a higher purpose. Every solution we build is designed to create meaningful impact.

Excellence

We don't settle for "good enough." We obsess over details and deliver solutions that exceed expectations.

Innovation

We stay at the cutting edge of AI and automation, continuously learning and applying the latest technologies.

Partnership

We see ourselves as an extension of your team. Your success is our success, and we're invested in the long term.

Global Reach

Where We Work

Headquartered in the USA with operations in Brazil, serving clients worldwide.

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United States

Milford, Massachusetts

Headquarters & Business Development

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Brazil

Florianópolis, Santa Catarina

Engineering & Development Hub

Ready to Work With Us?

Let's discuss how we can transform your business with AI automation.